Start a new topic

Create Email Customization fields for Contacts

It would be great to be able to customize emails with customization fields from contacts. Right now, you can pick the first and last name of the Customer itself, but not the first and last name of the additional contacts.


Antoine

1 Comment

Hi Antoine,

Thanks for writing to us. 

 Our emails are always directed towards the main customer contact. Even if additional contacts are added to the email, they can only be CCed or BCCed. So, we do not have an option to address the additional contacts in our email configuration. 

Hope this clarifies. 
Let us know if you need more assistance on this. 

Login or Signup to post a comment