Getting Notifications for add-on items

Hi there, 

I hope someone can help. Im new to CB and just working it all out. 

I was wondering if there was a way to set up notifications when a customer changes something in their subscription (like an add-on item or their delivery date)?

Look forward to your tips. 



1 Comment


You can make use of the Subscription changes email notification which will notify the customer when there are changes in the subscription. To do this navigate to Settings -> Configure Chargebee -> Email notifications -> Subscription changes

You can also CC/BCC yourself in the emails to receive the email notifications when the customers make the changes.

Hope this helps. Do let us know if you have any further questions.

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