Start a new topic

Getting Notifications for add-on items

Hi there, 


I hope someone can help. Im new to CB and just working it all out. 


I was wondering if there was a way to set up notifications when a customer changes something in their subscription (like an add-on item or their delivery date)?


Look forward to your tips. 


Thanks, 

Anshu

1 Comment

Hi,


You can make use of the Subscription changes email notification which will notify the customer when there are changes in the subscription. To do this navigate to Settings -> Configure Chargebee -> Email notifications -> Subscription changes


You can also CC/BCC yourself in the emails to receive the email notifications when the customers make the changes.


Hope this helps. Do let us know if you have any further questions.

Login or Signup to post a comment