Remote party has closed the transport stream exception : Chargebee Help Center

Remote party has closed the transport stream exception

Sergey Sorokin

started a topic about 2 years ago

Get "Authentication failed because the remote party has closed the transport stream." exception when I call the following code:

Subscription.Retrieve(subscriptionId).Request()

Stack trace:

at ChargeBee.Api.ApiUtil.SendRequest(HttpWebRequest request, HttpStatusCode& code)

at ChargeBee.Api.ApiUtil.GetJson(String url, Params parameters, ApiConfig env, Dictionary`2 headers, HttpStatusCode& code, Boolean IsList)

at ChargeBee.Api.ApiUtil.Get(String url, Params parameters, Dictionary`2 headers, ApiConfig env)

at ChargeBee.Api.EntityRequest`1.Request(ApiConfig env)

at ChargeBee.Api.EntityRequest`1.Request()

at PrimeThree.Core.Services.SubscriptionService.<IsWithinPlanThresholdAsync>d__13.MoveNext() in E:\UpWork\Clients\Michael Wilson\PrimeThreeApp.Core\PrimeThree.Core.Services\SubscriptionService.cs:line 137

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()

at PrimeThree.Core.Api.Attributes.CheckStorageThresholdAttribute.<OnActionExecutingAsync>d__2.MoveNext() in E:\UpWork\Clients\Michael Wilson\PrimeThreeApp.Core\PrimeThree.Core.Api\Attributes\CheckStorageThresholdAttribute.cs:line 41

1 Comment

Krishnan

said about 2 years ago

Hi Sergey

This error indicates that the API call was made via TLS v1.0/1.1 protocol which is no longer supported by Chargebee. The simple fix is to explicitly define the TLS protocol by using the below config prior to any CB .NET package:

ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12;

Hope this helps!