How to set onboarding email target from the API : Chargebee Help Center

M

Mohammed Ibrahim

started a topic over 3 years ago

From settings we can do:

Configure Chargebee
Customer-facing essentials
Email notifications
Onboarding emails
In 'active' state -> Enable then Edit
Check 'Send to billing contacts'

Now we need to know which billing contact (email) is this. Is it the Customer billing email or Subscription shipping email?

Or maybe something else entirely?

Thank you!

Ahana Das

said over 3 years ago

Hi Mohammed,

Thanks for writing us in.

Apologies for the confusion.

The billing contact is the "additional contact" of the customer for which the “billing email” checkbox has been enabled as in the screenshot below.
The additional contact billing email is different from the Customer’s billing email and the Subscription shipping email. You can add the additional contacts using “add contact” option on the customers detail page.

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Mohammed Ibrahim

said over 3 years ago

Thanks for your reply.

I was asking if there's a way to update this email for a customer/subscription from the API. Is it possible?

Ahana Das

said over 3 years ago

Hey Mohammed,

Thanks for you email!

Yes it is possible.Chargebee allows you to add your contacts via an API. The additional contact of the customer can be added using the API shown here add a contact.

Hope this works for you.