Start a new topic

Subscription Status

In-term Resumption


Say, the subscription renews on the 1st of every month. If the subscription is paused on 15th and resumed on the 25th.

1. How will the charges be imposed on this subscription when the subscription is resumed.

2. WIll the charge also include the interval for which subscription was paused?

Out of Term Resumption

Say, the subscription renews on the 1st of every month. If the subscription is paused on the 15th and resumed on the 10th of the next month.

1. How will the charges be imposed on this subscription when the subscription is resumed.

2. WIll the charge also include the interval for which subscription was paused?

1 Comment

Hi Ayush


In-term resumption: Chargebee will try and collect the payment for the unpaid invoice of the current term right when the subscription resumes, given dunning is not in progress for the invoice. If the payment does not go through, Chargebee will hold the subscription on pause. When a subscription resumes in-term, no new charges will be invoiced.


Out-term resumption: In this case, a new invoice will be generated on the 10th of the month. If the payment goes through, the subscription will resume, else it will remain paused. The collection of the invoice generated on the 1st of the month will be scheduled as soon as the subscription resumes. 

If calendar billing is enabled, subscription term will align with the billing date and charges will be raised accordingly. If you do not have calendar billing enabled for your Chargebee site, resuming the subscription out of term will update the renewal date of the subscription to the date of resumption. Say, a subscription with the start date as 1st of every month was paused and resumed on the 10th of the next month. The subscription renewal date will now be updated to 10th.

Login or Signup to post a comment