Change subscription with a past or future date


for now, when changing a subscription offline (without using the customer portal), there is no option to modify the date the changement should start. It's necessarily the today's date while, when you are a reseller of a solution, you may need to invoice after technical changements have been done or are planed on a future date.

Thus,  we need to be able to change the modifying date the same way we can set a start date in the past or in the future when creating a new subscription.


Hi Jordan

Thanks for sharing your requirements. I'm adding this as a feature request for our team to consider for future revamps and we'll make a note of general interest for having a custom effective from date for updating subscriptions and prioritize the feature accordingly.

Let me know if you have any questions.

- LN

Is there any update on this?

Hey Neil,

The feature is currently in our backlogs and we are yet to take this up for development. However, let me log your requirement as well on our end and update here when we pick this up in future.

Please let us know if you have any questions.

Hello Niel, 

Thank you for your patience, I am happy to let you know that we have recently released the feature that will allow you to schedule changes and cancellation to a subscription. This is an addition to the existing function to change immediately or on next renewal. 

Click Here for an article explaining how to change subscriptions.

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