if Auto collection is OFF invoice is marked as Payment Due. But when then Payment method added and Auto collection is set to ON invoice is not payed automatically and collection should be triggered for each invoice manually.
Wouldn't be nice to collect payment for existing invoices in such case?
We have an option called "Collect invoice on card update" under Settings > Site settings > Site info, and if you have this option enabled, Chargebee will attempt to collect the last unpaid invoice when customer updates the 'existing card'.
However, at the moment, we do not have an option to collect unpaid invoices automatically when the payment method is 'newly' added and auto-collection is turned on. I'll tag this as a feature request and notify our engineering team for consideration, but we do not have an ETA on when this would be taken up for implementation.
Is there any update on this feature?
Is there any update on this feature, hopefully, the feature would be in place as it was requested 2 years ago, could you explain how this works now?
We have introduced the Pay Now feature, using which a customer can add a payment method and choose to pay all outstanding invoices for their subscription.
You can read all about this feature here - https://www.chargebee.com/docs/pay-now.html
Is this something that will suit your requirements?