Embedded Customer Portal page

It would be good to have possibility to embed customer portal on merchant web-site like hosted pages.


Regards.


3 people like this idea

Hi Clement

As I had mentioned in my previous post, we do not support the modal checkout to be loaded as part of the page. This is why we do not have a configuration to override the close button.

Embedding it as a part of your webpage will result in a broken UI and might affect its functionality.

--Krishnan


1 person likes this

I have the same problem than Erkin Ekici, the iframed checkout page still shows a close button, and reacts weirdly to height and width changes. I created the checkout page using  .Embed(true).IframeMessaging(true), did I miss something?

Hi Ivan

There seems to be some ambiguity on what our documents convey. Our notes do say that they can be iframed but what it meant to convey was that the modal popup which you see on your screen is itself is raised as an iframe in the middle of the screen and as a new window in mobile devices.

At the moment we cannot embed it inside a webpage as an iframe, it is only supported a modal popup. Trying to embed it as a part of your webpage will result in a broken UI and might affect its functionality. I Apologize for the confusion here.

-Krishnan

Hello,


I have the same issue like described by Erkin Ekici a couple of weeks ago in this thread:

"

In V3 release notes it says that they can be iframed, but I still see close button and bad width/height when I frame this. Is there any embed parameter that's missing?

"

Any recommendations to this moment?


Hello,


I have the same issue like described by Erkin Ekici in the thread a couple of weeks ago:

"

In V3 release notes it says that they can be iframed, but I still see close button and bad width/height when I frame this. Is there any embed parameter that's missing?

"

Any recommendations to this moment?


1 person likes this

Hi Anamica


Certainly! You can use our webhooks to listen for event notifications from Chargebee. 


Whenever you receive a subscription_changed event, you can retrieve the event contents from the webhook data that's sent to your listener and use this information to update their account on your site. 


Let me know if that helps and if you have more questions.


- LN


1 person likes this

Hi,

I wanted to know that can i hit my website whenever user successfully changed their subscription from customer portal so that i can make changes to their account in my site.

Thanks!


Hi Erkin


I believe you also have a ticket open with us. I have forwarded your issue to our team, requesting them to help us out with the right away to embed the portal within iframe. We'll get back to you with an update shortly.

Hello Sergej


The current version of the customer portal is not supported to be embedded in an iframe, sorry. We are working on a new version of the hosted pages and portal which will allow loading the portal in an iframe. This is expected to be rolled out by the mid of this quarter.


We'll keep you posted on it.

Is there a recommended way to integrate customer portal via iframe?

Hello Juan


We're currently in the BETA phase with the new version of our hosted pages. We do allow loading the iframe with the help of our new hosted pages JS. However, the new version has certain limitations which we're still working on.


If you're interested in trying it out, please write to us at support@chargbee.com and we can help you with the setup based on your use case.



Regards,

Vaishnavi




1 person likes this

ad

Hello, any update regarding this?
I noticed the documentation of the hosted pages API talks about an iframe method for embedding the portal.

Here: https://apidocs.chargebee.com/docs/api/portal_sessions#create_a_portal_session_redirect_url

It says:

"Required if customer portal is not integrated via iframe, string, max chars=250"

How can I integrate via iframe?

Hi Eoin


We are currently working on revamping our hosted pages which will address your requirement. Unfortunately, there's no ETA on this but we are on the final stage of development. We'll notify you once it is out.

Hi Anand,


Just came across this topic and this is something we would also love to have. Essentially allow the customer manage and view their subscription information from within our site. Any update on this?

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