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Embedded Customer Portal page

It would be good to have possibility to embed customer portal on merchant web-site like hosted pages.


Regards.


3 people like this idea


1 person likes this

Hello,


I have the same issue like described by Erkin Ekici in the thread a couple of weeks ago:

"

In V3 release notes it says that they can be iframed, but I still see close button and bad width/height when I frame this. Is there any embed parameter that's missing?

"

Any recommendations to this moment?


1 person likes this

Hi Anamica


Certainly! You can use our webhooks to listen for event notifications from Chargebee. 


Whenever you receive a subscription_changed event, you can retrieve the event contents from the webhook data that's sent to your listener and use this information to update their account on your site. 


Let me know if that helps and if you have more questions.


- LN


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Hi Clement

As I had mentioned in my previous post, we do not support the modal checkout to be loaded as part of the page. This is why we do not have a configuration to override the close button.

Embedding it as a part of your webpage will result in a broken UI and might affect its functionality.

--Krishnan


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Hello Juan


We're currently in the BETA phase with the new version of our hosted pages. We do allow loading the iframe with the help of our new hosted pages JS. However, the new version has certain limitations which we're still working on.


If you're interested in trying it out, please write to us at support@chargbee.com and we can help you with the setup based on your use case.



Regards,

Vaishnavi




1 person likes this

Hey Pirozhkov,


Thanks for your response.


Currently, only the hosted checkout page and update card page support embedding the pages. Supporting the customer portal in an iFrame is a feature we have on our product road map, but we do not have a firm ETA yet.

 

I've added this to our feature request list to expedite up it's priority and we will certainly inform you when this is made available.


An available workaround, is by using Single Sign On {SSO} to access the portal where the customers are authenticated to access their portal without having to login again. Here's more information for your reference.

I have the same problem than Erkin Ekici, the iframed checkout page still shows a close button, and reacts weirdly to height and width changes. I created the checkout page using  .Embed(true).IframeMessaging(true), did I miss something?

In V3 release notes it says that they can be iframed, but I still see close button and bad width/height when I frame this. Is there any embed parameter that's missing?

Hi Erkin


I believe you also have a ticket open with us. I have forwarded your issue to our team, requesting them to help us out with the right away to embed the portal within iframe. We'll get back to you with an update shortly.

Hello,


I have the same issue like described by Erkin Ekici a couple of weeks ago in this thread:

"

In V3 release notes it says that they can be iframed, but I still see close button and bad width/height when I frame this. Is there any embed parameter that's missing?

"

Any recommendations to this moment?


Hi Ivan

There seems to be some ambiguity on what our documents convey. Our notes do say that they can be iframed but what it meant to convey was that the modal popup which you see on your screen is itself is raised as an iframe in the middle of the screen and as a new window in mobile devices.

At the moment we cannot embed it inside a webpage as an iframe, it is only supported a modal popup. Trying to embed it as a part of your webpage will result in a broken UI and might affect its functionality. I Apologize for the confusion here.

-Krishnan

Hey Pirozhkov,


Could you please elaborate a bit more on what you're looking to accomplish exactly? This would help us to understand better and provide appropriate suggestions, if any.

Hi,

I wanted to know that can i hit my website whenever user successfully changed their subscription from customer portal so that i can make changes to their account in my site.

Thanks!


Hi Anand,


Just came across this topic and this is something we would also love to have. Essentially allow the customer manage and view their subscription information from within our site. Any update on this?