Global Tax Support

We are implementing support for global tax. You will be able to configure tax rates for different countries and provinces (applicable for Canada, Australia etc.). The tax will be calculated and applied based on the tax rates you've configured for the specific location. 

The tax calculation logic based on customer billing address will be automated - specifically for EU Member states and Canada.

Here's the interface for Tax Settings (early version). We'd like to hear your suggestions. 

Hi Christian,

We've already started working on this feature. We've broken it down to several small features and are in the process of releasing them one by one. Since the application of tax could either be based on the origin address (your business address) or the destination address (your customer address), we started working on the "Organization Addess" feature. As you may already know, we recently released  this feature and revamped the invoice to include it. Next, we will be releasing the tax at the “Line Item” level. We will complete the “Tax” feature in 2 months.

So, it's almost Q3, and this feature still doesn't seem to be out yet (or it's hidden somewhere). Any updates?



Hi Vladislav,

We apologize for the delay, but our team is actively working on this right now and this feature will be out by early Q2.

This topic was started 2 years ago.

And you just can not implement such simple feature as TaxRate.

Now I have reasonable doubts about using your service in our company.

So could you tell me when it will be done?

Why I Just can not set tax rate manually for each customer  or setup custom tax rate for subscription?

Sales tax implementation is on top of our list for this year and we will be implementing this in the next couple of months. For now you could use our metered billing feature, calculate taxes in Avalara and add the tax amount as a line item to the invoices. For the first invoice, you could create the subscription with a future date and then add the tax as a charge to the upcoming invoice.

Has the Sales Tax support been released?  Also, do you integrate with Avalara If not it would be a good idea.  I like your software a lot but in comparing it with some of the others that have this feature, this might be a key deciding feature. 

alternatively, since we are developers, can we call the Avalara APIs from a standard "out of the box" implementation to calculate sales tax? So before we invoke the recurring billing, can we automatically make calls out of the standard "out-of-the-box" chargebee implementaiton.  Peri is the pre-sales guy helping me and i would love to get on a conference call with him and an engineer in our company to discuss this?

Wendy, we are still working on a couple of high priority items and have not yet resumed working on the global tax support feature. Tax support is on top of our priority list and we will certainly take it up again. However, we do not have a firm ETA on this yet.

I was curious when you might be finished with this feature. It looks like it may solve a problem we have with State sales tax here in the US.


@Mike We got a bit sidetracked with other major tasks the past couple of weeks, but we'll resume working on getting this out soon. 

Just signed up for ChargeBee and this is the one thing I couldn't figure out how to do. How far away is this feature? I don't want to have to mess around with add-ons to do tax.

You are all fantastic! There is no stress on my end, so do what you need to do and let me know if I can help with anything at all.

Have an awesome day!


Hello Casimir,

We are working on this feature and now doubling up effort (people & effort!) to get this out soon hopefully within the end of the month. Apologies for the delay. Just trying to think through scenarios and get it right. We appreciate your help in inputs and the encouragement to know that you are waiting to get your hands to it. :)

In the next 3 weeks we will circle back to setup your configuration and test it out thoroughly while completing our testing. Hopefully that will also help accelerate all validations to ensure a smooth roll out. 

We will co-ordinate with you to get your invoices also imported for your reporting (you mentioned that in another email and will respond to that separately).  

Thank you and have a wonderful day. 




Has there been any word from Vaibhav on when you believe this will be ready to go live? No stress, just wondering.

Have an awesome day.



Thanks Casimir. 

We will be providing custom date filtering on all reports, so that should definitely address this need. It is a great input to know the periodicity of the tax items. Will take it up. 

I will let Vaibhav comment on the timelines. He is actively working on developing this. 

Thanks. Have a wonderful day. 

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